The woman had such large hips that they rested heavily on my daughter's legs and what started out to be uncomfortable for my daughter had her wincing in pain as the ride went on.
If at any time you or your family feels uncomfortable on a ride where they seat multiple people, you have the right to ask to wait for the next ride. I have watched this happen many times and the TM’s have been very accommodating.
I was at Universal at end of January by myself and I rode Kong several times back to back. The last time I went to get on I was the last person in the row and what would have been my seat at the end of the bench was next to a guy who was very big and sweaty. There was not enough room for a tiny 6 year old to set in that area of the bench that was left for me. I looked at TM and said, I will wait for next bus. They were fine with that. I don’t think she originally saw what was going on and when she looked at the situation again she understood.
The TM’s line everyone up in the numbered lines to get on the bus assuming that everyone in that line will fit on the bench in their respective rows. Sometimes it works sometimes it doesn’t.
On the fat shaming business. I have read other posts where people have shared their displeasure at not being able to ride on rides do to their weight issues. First off no one has the right to call someone out on their weight issues at all. If a poster chooses to share their opinion on not being able to ride a ride because of their weight no one should be telling them to lose weight. You are essentially fat shaming them yourselves.
Be who you are, love yourself no matter what your size.
I think in our lovely world of social media people are able to hide behind their computers and be very rude and hurtful to others at times.
Universal has put test seats out front of many of the more rigorous rides so that folks can see if they will fit on these rides. It’s not meant to shame anyone, it is to make sure you are safe on the rides.
I was once a 130 pounds, but now I’am older and a lot bigger. I fit on all the rides at Universal, but choose not to ride some because of physical issues ie..back and joint replacement. I love going to Universal and don’t have a problem not riding certain rides because of it.
I can honestly tell you all the TM’s I have ever met at Universal Orlando have been kind and very helpful. I go fairly often and I’am always amazed at how well the TM’s interact with all the park visitors. It a tough job and they do it so well.
I have no doubt that USF will come up with a fair solution to that persons complaint.