Yeah, doesn't make sense to me either, transfer and walking are two different things.I don’t understand Disney’s definition of transfer. To me, transfer means I can get out of my chair onto the ride; walking is not implied. However, that does not seem to be what CMs mean when they ask if you can transfer.
DCA is more ADA friendly, but even Disneyland has done a lot to be more ADA friendly.Your friend has to change their mindset...It is not that Disney is forcing them to transfer, it is that this ride requires transfer and if they cannot do that this is not a ride they can ride. There are many other rides to ride. Disney tells you which rides require transfer and which do not.
https://disneyland.disney.go.com/guest-services/mobility-disabilities/
Also note that Disneyland was built before WDW and may not be as ADA friendly.
Again, if you can't do that, let them know, there is an alternate entrance. You still park your ECV outside, but it is a very short walk through the exit.on Buzz for example, they make you park your EVC across from the entrance and you can transfer to a wheel chair that is near where you park the EVCs.
Again, if you can't do that, let them know, there is an alternate entrance. You still park your ECV outside, but it is a very short walk through the exit.
DH has gotten pushback there as well, but he is persistent and mentions he knows there is an alternative entrance. Altho honestly we only do Buzz there about once every five trips or so since it really.iant as good at the DL version.I have gotten more pushback on the queue at Buzz than any other attraction at WDW since using a mobility device. Until I saw it mentioned here, I wasn't even aware that there was an allowed "alternate entrance"! I had finally given up on Buzz, because until I got my personal chair, (which has yet to make a trip to WDW, thanks to the pandemic) we *never* hit Buzz at a time when any attraction chairs were available, and despite my direct questions, were never told about an alternate entrance that would have allowed me to skip the use of the attraction wheelchair.
If Disney would just be *consistent* it would solve SO many problems...
Before COVID Haunted Mansion had stopped allowing ECVs into the indoor portion of the queue, but a park provided wheelchair was available, but you had to ask and sometimes get a lead involved to get it. I am happy to report that at least on July 17th, they were allowing ECVs through the entire queue, you could take them straight up to the ride vehicle if need be. There were similar issues with Rise of the Resistance, which have also been corrected.
….
Often the reason they are not consistent is because of things guests can’t see that are backstage - for example, the place guests could possibly wait at the exit us already fullI have gotten more pushback on the queue at Buzz than any other attraction at WDW since using a mobility device. Until I saw it mentioned here, I wasn't even aware that there was an allowed "alternate entrance"! I had finally given up on Buzz, because until I got my personal chair, (which has yet to make a trip to WDW, thanks to the pandemic) we *never* hit Buzz at a time when any attraction chairs were available, and despite my direct questions, were never told about an alternate entrance that would have allowed me to skip the use of the attraction wheelchair.
If Disney would just be *consistent* it would solve SO many problems...
Often the reason they are not consistent is because of things guests can’t see that are backstage - for example, the place guests could possibly wait at the exit us already full
A couple comments:
Flight of Passage in Avatar:
We have gone to this with our daughter multiple times and she has stayed in her manual wheelchair in both preshow rooms and into the ride car room. We have always been assigned numbers on the ends of rows, which allowed us to ‘overflow’ into the area of the floor without numbers. I have also been in those rooms with other guests using wheelchairs, including power wheelchairs. My DD’s wheelchair is fairly narrow (25 inches wide) but wider ones look like they would fit. ECVs can’t turn very sharply, which is probably why they are not allowed in the preshow and boarding area. I don’t know why they would have turned down a power wheelchair to go all the way to loading; it’s possible it could have been a misunderstanding
Pirates of the Caribbean at WDW:
The ride loads in one building and unloads in another building, one floor down from where guests come in. CMs have to move mobility devices from the loading area into the unload area (using a small elevator). That’s the reason they prefer everyone to use an attraction wheelchair - there have been situations where the guest got to the unload area before their personal wheelchair.
After unloading, boats go into an area that’s just high enough for the boat itself to go thru in order to get back to the loading area. Because of this, they can’t have guests with mobility devices load and unload in the same location like some other attractions do.
The ‘alternate entrance’ requires a CM to bring the guest backstage near to the door used to bring mobility devices out of the load area. There may be a wait for a CM to be free; the advantage to the ride CMs is the CM can take the device right to the unload area after the guest gets off it.
Interesting fact: in the ‘way past’, people’s personal wheelchair were actually loaded onto the boat with them if the wheelchair was small/light enough and could be folded. The guests got into the boat and the CM basically ‘tossed’ the wheelchair into the back row. I’ve heard 3 reasons they stopped down that; CM back injuries getting wheelchairs on and off, wheelchairs getting damage during the ‘toss’, wheelchair falling off of the boat during the fall
Buzz Lightyear at WDW:
The alternate entrance is at the exit, which is a tight and congested area.
The ride exits into a gift shop into the area where guests getting off the ride congregate to look at their on ride photos. So, to get there, you would need to navigate ‘against the flow’ in the gift shop and photo viewing area. The actual exit is a pretty small area and has only a small area where wheelchairs or ECVs can park. We use the wheelchair car for our daughter and when getting out, CMs have often needed to move a mobility device so we can exit.
These screenshots from a YouTube video show how tight the area is. Blue arrows show where mobility devices are sometimes parked.View attachment 598901xView attachment 598902
I don’t understand Disney’s definition of transfer. To me, transfer means I can get out of my chair onto the ride; walking is not implied. However, that does not seem to be what CMs mean when they ask if you can transfer.
OMG you could be my mom. She has the same issue with this ride. Checking out Thread here on how we best go about her next trip. Same thing with the Nemo lineRegarding the Haunted Mansion at WDW. Between the dark and the moving walkway, I cannot walk safely through the line and to the Doom Buggy. My balance is compromised. Are you saying that I can ride the ECV and somehow get to a Doom Buggy??
I barely make it walking on Buzz, but exiting is harder. Can they help with that ride too?
Thank you.
Flight of Passage in Avatar:
We have gone to this with our daughter multiple times and she has stayed in her manual wheelchair in both preshow rooms and into the ride car room. We have always been assigned numbers on the ends of rows, which allowed us to ‘overflow’ into the area of the floor without numbers. I have also been in those rooms with other guests using wheelchairs, including power wheelchairs. My DD’s wheelchair is fairly narrow (25 inches wide) but wider ones look like they would fit. ECVs can’t turn very sharply, which is probably why they are not allowed in the preshow and boarding area. I don’t know why they would have turned down a power wheelchair to go all the way to loading; it’s possible it could have been a misunderstanding
Covered entities must also allow people with disabilities who use other types of power-driven mobility devices into their facilities, unless a particular type of device cannot be accommodated because of legitimate safety requirements. Where legitimate safety requirements bar accommodation for a particular type of device, the covered entity must provide the service it offers in alternate ways if possible.
[Emphasis mine]
Some people have said that CMs have offered to push at that location, not sure.What about space mountain at WDW? My husband has balance issues and cannot wheel himself and I cannot push him there