infopurposesonly
Mouseketeer
- Joined
- May 29, 2012
If that's the copied verbiage, I think you're taking it a bit too literally. The ONLY option isn't a wheelchair. There are EVCs, your own mobility aid, FP+ helps! and if your mobility problem is strictly not doing stairs that's accommodated at the ride. So there ARE more option, they're just not the DAS.
And without knowing what the actual mobility issue was, there's no way to know which accommodation would have met their needs, but is don't see this as Disney 'lying' (which I personally think you're trying to imply) as it's very clearly stated that this is how mobility issues are handled in their website, and that it won't qualify for the DAS.
Never said or implied that Disney is lying. Quite the opposite. What Disney is saying is actually closer to my own personal experience with the DAS. They did work individually with my family to meet our needs, as well as they could, just as they say they do in their response. Our experience was not wonderful, there were issues, but it wasn't terrible. We may or may not go back. My only issue is that there has been inconsistency in the way accommodations are handled. I believe many people have legitimate complaints, and maybe that will be sorted out if this lawsuit goes forward.