Would love to see your statistics on this ! I have never used TP and I am 5 for 5 going back to 2011 (before TP began charging for this free service)
I didn't say I have detailed statistics (good Lord, I have much better things to do with my time)...that's why I said
"anecdotally" -- it's what I've observed (which, by the way, is the definition of the word "anecdotally"). I also didn't say that
no one who faxes their own requests gets what they want but
everyone who uses TP gets what they want. What I *did* say was: a) Many people subscribe to TP for reasons other than using the fax service -- it's just one of several membership benefits; and b) I and many other people have had much better success with TP than doing the fax ourselves. And what's wrong with someone paying the TP subscription fee *just* to use the fax service if that's what they choose to do. It has absolutely no affect on anyone other than the person paying the fee. Frankly, I use the subscription for other things, but I wouldn't be opposed to paying a fee just for the fax service. Because that's *my* prerogative -- I can spend my money however I want to even if a stranger on the internet doesn't agree with it.
That's great that you've been successful with doing it on your own. If faxing for yourself works for you, keep doing it. For some of us, TP has been much more successful and easier than doing it ourselves. For the record, on our last 7 trips dating back to 2001, I only got our requests on the 2 trips that I used TP fax service --- which again, they don't specifically charge for that service, it's one of the benefits of membership at their website. There's a difference. The other 5 trips I faxed, called, and/or had our
travel agent add our requests to the reservation and we never got them. Fortunately, each of those 5 trips I was able to get our room location changed to a room that did actually meet our requests -- which tells me that those requests/faxes were never looked at or considered. Now can you understand why I prefer to use my member benefits and let TP handle it? I don't enjoy having to stand at the front desk and go through the production of trying to have our room location changed. I'd much rather get the room I requested, do online check-in, and go straight to my room when I arrive at the resort.
I really don't care what other people do. Everyone should do what works best for them.