Fair warning, friends. The no mask/no photo rule is true - even when it isn't your family! I made sure my kids' masks were well-covering their noses before the Pirates picture and I got the below from Photopass when I contacted them. I can only assume it was the party in the back of the boat with us. Also, they said they didn't find the HM photo, but it is in my account. I'm thinking they second-guessed it because I had put my hands up over (not touching) my mask to make a fake surprised face for the photo. It was in my account after all. You know they have the ability to edit the photos. With only two parties per boat, you'd think they could zoom into the family that's following the rules. Heck - WE used to be able to zoom into our family before the borders and all were added. Now that they do it for you, the pictures are no where near as good. My son's little face is lost in the snowflakes of the front row Frozen picture.
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Here at the Walt Disney World® Resort, we hold the safety of our Guests to a very high standard and our photos are no exception.
Based on guidance from health authorities, such as the Center for Disease Control and Prevention (CDC), and in alignment with local government regulations, face coverings are required to be worn by all persons age 2 and older at the Walt Disney World Resort. At this time, when individuals do not wear a face covering at the Walt Disney World Resort, it compromises the health and safety of other Guests and our Cast. If Guests feel they cannot wear a face covering, we understand and recognize this may not be the best or right time to visit.
Regretfully, the other Haunted Mansion® Attraction and the Pirates of the Caribbean® Attraction photos did not meet this standard and they have been deleted from our system. We apologize that we are unable to provide you with these memories.
PS - I LOVE Billy Flannigan (Superman at the end). I think the saddest part of Disney for me last week was walking passed the closed, empty, silent Nemo Show. It's my family's favorite!