Originally posted by pjfnme
Has anyone had this happen to them??? and...if so, is there anything that can be done about it????
I purchased an item from an ebay seller, giftznmore, the first part of November 2003. I paid immediately, right after the close of the auction, thru PAYPAL. After one month, I still had not received my item so, I sent them an email. I finally got a reply about a week later that simply said "I'll check on that". About a week later, I sent another email again requesting the whereabouts of my item...once again, I had to wait a week and send another email before I got a reply. This one stated that they had some items returned to them & what was my shipping address again & they would check to see if that was one of them. Well...I NEVER heard back from them until my item arrived approximately two weeks later. I left a negative feedback for them due to the inordinate time it took to receive my item (almost two months)..and, for the fact that they never offered any explanation or appology for the delay in shipping. I am an understanding person, if it is explained, I usually dont have a problem with a delay. At any rate, I was checking my feedback rating today & noticed that it was less than 100%...when I looked at my feedbacks, there was a negative feedback on there from this place (giftznmore) saying that I never sent any emails and that they attempted delivery & had to ship twice! That was an outright lie..and, I have the copies of the emails to prove it. At any rate, I now have 99.1% feedback rating and it burns me that this one feedback which was a lie messed my rating up like that. Oh well..sorry I have written such a novel here..but, I was wondering if anyone has had this experience, and if so, what they did about it.
Thanks.