I know they said guest services outside of park, but where exactly is that located? Also, has anyone found out for sure if the balcony seats are determined by the order in which you purchase, or do we have to get there 1 hour early and that determines the seating. Some of us were told when we called and got the tix that we have to get there 1 hour early and seats are determined then. Others replied they were going soon and would ck it out. What has anyone experienced within the last couple of weeks?