I am planning another cruise with my mother for later this year. Last time we cruised together we did the Palo brunch (magic, Mediterranean, 2014) and to my surprise we were charged for the coffee my mother ordered at the end of the meal. I didn't make a fuss as it was only a couple of dollars but I did feel like the server should have clarified that the coffee was an extra charge. She only got one on his recommendation and after a discussion with him about what sort of coffee to order (since it is an Italian place and we had an Italian server and as Australians we have different names for a lot of the coffees). It wasn't clear that what she ordered was a specialty coffee especially as it was not a type she would usually drink - which he knew.
I didn't say anything to her when I signed the receipt as I didn't want to ruin the moment of wonderful food over a few dollars but I remember feeling annoyed since I had only drank water and my mother had one glass of juice up to that point (neither of us can have champagne or wine, I can't have juice and she's pretty much limited to the one glass she drank which she would rarely have). I know now that specialty coffees are extra but it would have been nice to be offered options as a substitute since neither of us were drinking the alcohol. For the record she didn't really like to coffee but drank it because it was small and he had suggested she try it for the Italian experience.
What has been your experience in Palo with the brunch and any extra charges? That was the only coffee she drank the whole week (I don't drink coffee) so the upcharge wasn't really on her radar and I think the server should have been clearer. Have they been for you?
I didn't say anything to her when I signed the receipt as I didn't want to ruin the moment of wonderful food over a few dollars but I remember feeling annoyed since I had only drank water and my mother had one glass of juice up to that point (neither of us can have champagne or wine, I can't have juice and she's pretty much limited to the one glass she drank which she would rarely have). I know now that specialty coffees are extra but it would have been nice to be offered options as a substitute since neither of us were drinking the alcohol. For the record she didn't really like to coffee but drank it because it was small and he had suggested she try it for the Italian experience.
What has been your experience in Palo with the brunch and any extra charges? That was the only coffee she drank the whole week (I don't drink coffee) so the upcharge wasn't really on her radar and I think the server should have been clearer. Have they been for you?