I encourage people who aren't happy to contact the names listed on the facebook site. They sound like they are trying to do some damage control and it might be wise to take advantage of that. It says to contact pstevens@loewshotels.com
http://www.facebook.com/LoewsHotels?fref=ts
What a mess. Someone is going to lose their job over this one.
WOW. I would HOPE nobody would lose their job over this. Everyone knew the REAL offer (or non-offer) prior to booking. If you booked and it SAID your total is X, and once you gave your credit card number the total comes up as Y, then yes, you have lost out, and this should be corrected. Seems the only thing anyone lost is a few hours time spent at the computer, and based on post counts, those few hours would have been spent online regardless. (By the way, I don't have a lot of posts here, but count myself among those that spend hours per day online lol)