Just got back from a 7 night stay in a 2BR OKW unit - Room 5613. We had requested a 1st floor unit close to a quiet pool and that's exactly what we got. Good news there.
The room was in excellent shape. Clean, well stocked and the new pull out sofas are extra comfy according to DD (3.5). Good news there.
The resort looked great as usual and the new slide looked and rode great. Good news there.
The bad news.... Why does it take 20-30 minutes to check in? I'm not talking about the wait to check in. I'm talking about the process after you get up to the desk. We stood there for 25 minutes, confirmed all of the names of our party 3 times and waited... and waited... and waited. Then finally got a room assignment and our room keys. We weren't adding passes to our room keys or assigning charging priveleges to some keys and not others. All the keys were the same. This is my 4th DVC trip and each one has had this problem. What are they doing the whole time they stare at that screen? FYI.. BCV and OKW seem to have the same problem.
The best news... We had a great time. Took the kiddies to MNNSHP and everybody had a blast! This really was worth the money. The fireworks are wonderful and the parade is one of the best I've seen on property. The kids loved the candy and the rides without any waiting.
Glad to answer any questions.
The room was in excellent shape. Clean, well stocked and the new pull out sofas are extra comfy according to DD (3.5). Good news there.
The resort looked great as usual and the new slide looked and rode great. Good news there.
The bad news.... Why does it take 20-30 minutes to check in? I'm not talking about the wait to check in. I'm talking about the process after you get up to the desk. We stood there for 25 minutes, confirmed all of the names of our party 3 times and waited... and waited... and waited. Then finally got a room assignment and our room keys. We weren't adding passes to our room keys or assigning charging priveleges to some keys and not others. All the keys were the same. This is my 4th DVC trip and each one has had this problem. What are they doing the whole time they stare at that screen? FYI.. BCV and OKW seem to have the same problem.
The best news... We had a great time. Took the kiddies to MNNSHP and everybody had a blast! This really was worth the money. The fireworks are wonderful and the parade is one of the best I've seen on property. The kids loved the candy and the rides without any waiting.
Glad to answer any questions.