magickingdomprincess
DIS Veteran
- Joined
- Oct 5, 2015
So last week when we were at BC on a room only reservation booked using a "magical" rate, the front desk said that I owed $3xx dollars for the room, due to taxes and extra adult fee. I contacted my agent and she said after an hour on the phone that it was taken care of. Before we checked out I checked with the front-desk and it showed a $1563 credit, which was the full amount of our stay. I emailed our TA again and she said she'd get with them. I haven't heard back from her yet, but now I have a $563 balance on my DGC, which really should be $0. I'm thinking the other $1000 is probably on another DGC somewhere, although I'm fairly certain I've checked all the cards they could be and the balance isn't there. So, I guess I'll just hang out with my extra $563 and assume eventually it'll get taken care of. Not sure how this got so screwed up! I'm glad I normally book on DVC points!