A recap of my call today with YC and another manager in charge of club strategy & point chart analysis/changes . This manager was on the first call with me back in December.
I started off by expressing my concerns that arose from the last call. More specifically, how I was told legally points can increase infinitely and that there is no limit. YC told me that no, they cannot and that it is “not in the spirit” of DVC to increase points. The other manager (the one who had told me points could legally increase infinitely) then jumped in. He said that after our last conversation, he realized he needed to look at the fine print. From the discussions they have had since, they realized it is not 100% clear how much the point chart can actually increase. He told me they are actually working now on putting together a plan and guidelines to outline all of this and ensure this (?) doesn’t happen.
So then I asked ... “don’t these guidelines already exist in the form of the POS?” I quoted sections of the POS and POC that pretty clearly lay how total number of points cannot change beyond normal calendar variations. That any increase needs to be offset by a decrease etc.
YC jumped in and told me not to be concerned about points rising infinitely and that this will not happen. “I can assure you of that.” Total points for use CAN be more than total declared (but never less) as they reallocate by demand. I asked what the highest total # of points at PVB can be. I wanted a number. She said there was no specific number. The purpose of reallocation is to address shifts up/down and for the benefit of the membership. The goal of this is only to improve availability. They try their best to do the best they can.
She said that 2022 - because of the calendar reallocation - is the 1 year that will be higher than others and is anomalous. They want to smooth out availability and demand. This point chart is the highest it will ever be. She stressed that it WILL go down in 2023. She kept encouraging me to please be patient and “trust the process” for what will happen in 2023.
I then shifted to who benefits from these extra points. Won’t it be Disney? The other manager took this part and told me it could be 4 things
-1 - yes, disney can rent out and pocket the rental
-2 - we can use these points for emergency maintenance (went on a tangent about Aulani needing 50,000 points so while this won’t benefit me as a PVB owner, it is still needed - ????)
-3- breakage to book last minute rooms such as those banked into 2022.
He never got to #4 so not sure what that one was. YC said DVC is not doing this to benefit any one particular member or party, including Disney. It is all about improving availability and smoothing demand for the benefit of members.
I asked - there now more points in the chart than owners own. At PVB this is enough to book 2 studios every day, year round. She said yes but these points are available to everyone - owners can bank and borrow and book to access these extra rooms. It is not to profit any one party - it is too small of a # for the developer (Disney?) to even notice.
The call finished by YC saying 2023 WILL be better and please bear with them. They urged me to please not worry about my points losing their value, this will NOT happen.
They hear my (our) feedback on these 2022
point charts and it is really important to them that this feedback is reflected on the 2023 charts.
I told them I appreciated taking the time to reach out to me for a second time (I really do think this is wonderful that they will engage with the membership).
My impression is that they may be realizing things (issues?) with the 2022 charts that they did not realize a month ago. In the same breath, I feel they will not be doing anything about the 2022 point charts and may be planning to rectify the 2023 charts to appease us instead. They really encouraged me to “be patient” and “trust the process” for 2023.