I called MS last Thursday. I was WL for 12/4 for about 2 weeks when I called, and I asked if there was any chance that there was availability for 12/4 anywhere. She started looking and then said I'd need to hold for a moment. She came back and said she had a studio in the Hosp House section. She booked it, and then I asked why it wasn't sent to WL because I had been WL for that day. She said she probably grabbed it right as someone cancelled before it went to the WL. I said ok.
Then, I said I wanted to change my WL because it was for either section of OKW, and I'd like to change it to HH house section only and change the dates. She said ok and modified it. I was surprised because I thought she had to cancel and relist it and lose my place in line. She said no, she can modify a waitlist.
Then last Friday I called to 'check' on any dates of my waitlist. MS said none were available. I asked her if it's possible to waitlist each day separately and SHE SAID YES! I was speechless. So I said ok, do it day by day. She did, and when she was done said I had 2 waitlists, one for the entire stay and one for each day.
Tonight I checked the web site and they booked the night of 12/5 in the HH section of OKW. So she did actually list me day by day.
So I'm shocked by what happened. I don't know if it's by specific rep if they'll do it, or if it was that I only had 3 days left on my stay. The other thought was that maybe they're seeing that so many people are waitlisted for the holiday season and none of the waitlists are moving so they're letting us WL day by day if we ask?
Or maybe, just maybe, MS finally got a brain and realized this 'whole stay' WL isn't beneficial, the calls are still coming in, and they're secretly modifying their procedure so they don't have to look like they made a mistake?
I say all of you who are WL for more than one day call tomorrow and see if you can WL day by day. Then post your results (were you successful, how many calls did it take til you found a rep who would do it, etc.) FYI-I spoke to a younger female without an accent. I'm sure if you call enough you can eventually get her! LOL!