Yeah Towson mall is a bit odd anyways, we don't go all that often, but we are looking for some specialized cooking things (I don't do much cooking it is hubby's thing) and William and Sonoma is our best bet for finding them since the food store in Columbia Mall doesn't have them. Plus Towson has the Apple store, though Columbia is getting on, it isn't open yet though. The 4 story thing with Towson and the weird floorplan always gets me though, but we do tend to go to Rainforest Cafe when we are there since it is there and decent (plus we have a $5 gift certificate they sent us for hubby's bday).
And yes I'm sure someone keeps track of how many people are eating there, since if they were losing money from the diningplan I am sure they'd get added to it like some of the other non-Disney eateries on the plan.