The Disney Skyliner gondola transportation system is returning to service Monday, a little more than a week after visitors were stranded in the air for as long as three hours.
Notifications on Walt Disney World’s official
website and the My Disney Experience app indicate that the hours of operation Monday will be 8 a.m.-10:30 p.m. Disney also says that on Wednesday, the line going to Hollywood Studios will be closed for “system updates,” and the other two lines will run from 1-10:30 p.m.
The Disney Skyliner gondola transportation system is returning to service Monday, a little more than a week after visitors were stranded in the air for as long as three hours. (Dewayne Bevil)
All lines are scheduled to run from 1-10:30 p.m. on Thursday and Friday.
The Skyliner has been closed since the evening of Oct. 5, when the system stalled with hundreds of visitors aboard. The Skyliner had been open for seven days when it halted. Disney has not disclosed the cause of disruption or commented about photos circulating on social media showing crumpled cabins at one of the system’s loading stations.
“Following a complete review with the manufacturer, we’ve made adjustments to our processes and training, and we are improving how we communicate with guests during their flight with Disney Skyliner,” according to a post on the official Disney parks
blog.
Last week, observers on the ground could see the lines and cabins being periodically put through their paces without passengers.
New signs at the Skyliner loading stations indicated that service “may occasionally be interrupted by stops and delays.” That is particularly true, Monday’s blog post notes “when we need to accommodate guests who require additional time to load their cabin.”
The three lines of the gondola system connect Disney’s Hollywood Studios, Epcot and four Walt Disney World resorts, including Caribbean Beach, Art of Animation, Pop Century and the Riviera Resort, a Disney Vacation Club property set to open in December.