"Update booking" with Virgin

[gilld]

I'm having terrible trouble getting the Virgin Atlantic site to accept my locator number on their "update your booking" page. I have checked the number with them on the telephone and it is correct, and while there I got them to request the seats I want -79A&C - but I wanted to check myself - I never believe other people do things properly Control freak springs to mind Anyone have any ideas?

I also want to add our Frequent Flyer numbers - can I call the club and get them to do it?

Thanks

 

[Young Pooh]

Hi,

When did you last try to update your booking? VA have been doing maintenance to their site but everything should have been finalised today. I have just been onto my booking and everything is fine.

We had trouble last year allocating seats and I got them to do it by phone - this was immediately showing online when I checked so you should be ok.

I noticed you want seats 79A&C - DD and myself had these last year going to Antigua - they were great. You have no-one behind you so you don't feel bad reclining your seat and you get an extra little table at the side of the aisle seat.

 

[saratogagirl]

Gill - I have been having problems too ...

 

[gilld]

Hi,

When did you last try to update your booking? VA have been doing maintenance to their site but everything should have been finalised today. I have just been onto my booking and everything is fine.

We had trouble last year allocating seats and I got them to do it by phone - this was immediately showing online when I checked so you should be ok.

I noticed you want seats 79A&C - DD and myself had these last year going to Antigua - they were great. You have no-one behind you so you don't feel bad reclining your seat and you get an extra little table at the side of the aisle seat.

Yes I saw they were working on it yesterday, but it won't allow me access today either.

We have had seats 80H&K before, so agree 79A&C are great. We're flying to Barbados so it should be a comfortable flight ....and first off the aircraft.

Gill - I have been having problems too ...

Guess we'll just have to keep trying

 

[Daysleeper40]

I was going to give this a go later as well as I saw the maintenance was supposed to be done today.

We have already selected our seats but wanted to check that they are still there as I am paranoid about these things!!

I'll report back as to whether it works or not..