tngramma
<font color=magenta>Gramma of 7<br><font color=dar
- Joined
- Jan 14, 2007
I made reservations with U-Haul for my DS and DDIL 2 weeks in advance of their move. They live at Ft. Belvoir, Va and are moving to Ft. Meade, MD. I was told someone would call the day before the move to confirm the location and time to pick up the 26 ft. truck. When no call came we called them, sat on hold for 45 minutes to finally be told they were sorry but no trucks had been returned so we would not be getting one. They explained with this being the end of the month and a weekend it is their busiest time. I was assured when I made the reservation everything was a go.
The day of the move we went to Budget and they had no truck available either. But about 30 minutes later Budget called and told us they had a 15 ft. truck we could have. The lady was so nice and helpful. So now we had to make two 50 mile trips to get the move done during the weekend.
With all the moves military personnel make everyone should be aware that U-Haul will make reservations but they are only good if they choose for them to be. I know the Army would have moved my DS and DDIL but they were trying to save money by doing a diddy move.
These people know they have you over a barrel and you will jump through hoops when you are out of time.
The day of the move we went to Budget and they had no truck available either. But about 30 minutes later Budget called and told us they had a 15 ft. truck we could have. The lady was so nice and helpful. So now we had to make two 50 mile trips to get the move done during the weekend.
With all the moves military personnel make everyone should be aware that U-Haul will make reservations but they are only good if they choose for them to be. I know the Army would have moved my DS and DDIL but they were trying to save money by doing a diddy move.
These people know they have you over a barrel and you will jump through hoops when you are out of time.