Greetings from the Walt Disney World Resort!
Thank you for contacting us regarding your unused Walt Disney World ticket media.
If you have not already done so, please send a copy of the front and back of your tickets, as well as a copy of your Government issued I.D.
to
Ticket.Usage@DisneyWorld.com.
Include your name and daytime telephone number. We are unable to provide usage without these copies.
Please note, we are not able to receive messages or attachments greater than two mega bytes. If needed, send your files in separate messages or compress them prior to sending.
If you are visiting the Walt Disney World Resort within five days and need immediate assistance, please call us at (407) 560-2544, Monday through Friday between the hours of 9:00am and 5:00pm (EST). We may also be reached Sunday and Saturday between the hours of 10:00am and 5:00pm (EST).
I personally assure you that your message has been received. Depending on the amount of research required, our response time may vary; however, a member of my Guest Experience Services Team will contact you within five days.
Sincerely,
Director, Guest Experience Services