I certainly have not been following along with this thread but I have read the last few pages. I've seen a lot of RCCL beat down and am not sure why exactly. We have a B2B sailing coming up in a few weeks and while not sailing out of SJ we had a stop planned at SJ as well as many of the other ports that had a large amount of damage. RCCL informed us as soon as they knew how much damage and whether or not the ports we were to sail to were going to be up and running. Nothing was hid from us. I'm sure the logistics of having to reroute so many cruises would take a minute or two. They have kept sailings information on their website as up to date as they could. Here is what is posted at the moment.
ITINERARY UPDATES
September 29, 2017 at 2 PM EDT (next update Monday, 10/2 at 2 PM EDT)
Our thoughts and prayers are with our neighbors in San Juan and the other affected islands as they rebuild after Hurricanes Irma and Maria.
To learn more about our humanitarian efforts,
click here.
The following sailing is being cancelled:
Adventure of the Seas: September 30
Given the impact of Hurricane Maria, we are cancelling this cruise to utilize the ship for evacuation and humanitarian efforts. The ship will operate humanitarian calls in San Juan, St. Thomas and St. Croix to aid in the evacuation and donate critical supplies to each destination. The ship will bring evacuees to Fort Lauderdale before returning to San Juan on October 6 to prepare for the October 7th cruise.
We are very sorry for the impact this storm has had on your vacation. The cruise fare and fees will be 100% refunded to the original form of payment, and we are also offering a 25% future cruise credit, based on the cruise fare, if a new cruise is booked in the next 30 days. Pre-booked shore excursions will also be refunded to your original form of payment.
Future itineraries:
Given Hurricane Irma’s impact to St. Maarten and St. Thomas, as well as Hurricane Maria’s impact to San Juan, we are altering the following ports for future sailings until these islands have fully recovered.
As the recovery effort remains fluid and each island is working diligently to get back to normal operations, we will continue to communicate any port changes approximately four weeks prior to departure.
Adventure of the Seas:
10/7 – St. Croix to Martinique
10/14 – St. Croix to Antigua
10/21 – St. Maarten to St. Kitts
10/28 – St. Maarten to Martinique
We understand that limited hotel availability in San Juan may cause you to alter your travel arrangements. Airlines are being flexible with waiving change fees, so please check with your carrier, and do not hesitate to contact us if you have any questions.
Allure of the Seas:
10/1 – St. Thomas & San Juan to Cozumel & Costa Maya
10/15 – St. Maarten & San Juan to Cozumel & Costa Maya
Enchantment of the Seas:
10/2 & 10/9 – Freeport
back to Key West
Harmony of the Seas:
10/7 – St. Maarten, San Juan & Labadee to Nassau, Cozumel & Costa Maya
10/21 – St. Thomas, San Juan & Labadee to Nassau, Cozumel & Costa Maya
Serenade of the Seas:
10/20 – St. Thomas & St. Maarten to St. Kitts & Antigua
Oasis of the Seas:
10/8 – St. Maarten, San Juan & Labadee to Nassau, Cozumel & Costa Maya
10/22 – St. Maarten & San Juan to Nassau & Falmouth
Information on RCCL seems to be coming our as soon as they get it. I'm fairly sure that all of the cruise lines are having issues and while I know this is a
DCL website and meant to promote DCL (and I love DCL) they have had issues in the past with sailings, think about hurricane Sandy (I think it was Sandy) where everyone was beating up on DCL because she decided to sail through it.
My point is, don't point fingers. They are all doing their best in a very bad situation. And it wouldn't hurt for each cruise company to send a ship out to help those in need, paid or not. Yup, there would be a few unhappy cruisers but there would be some thankful people who have no other options. So good on you RCCL for doing what you can, for what ever reason your doing it.