Dug720
See the line where the sky meets the sea?
- Joined
- Feb 16, 2012
Maybe you missed the outcome, but they immediately re-routed to FLL to disembark those passengers and get them back to their final destinations, and didn't attempt to sail back to Galveston until the port was cleared by the Army Corps of Engineers for marine traffic.
It was NOT an immediate reroute. Immediate would have been as soon as the port closed heading there. Their meteorologist had some deluded notion that there was going to be a window of clear for them to get in disembark, and then EMBARK passengers. So not only were people on board on much longer than necessary, they held off on cancelling the next cruise until the afternoon it was initially supposed to have embarked. People were NOT given the option to change dates or to cancel for a refund unless they could show PROOF that they couldn't get there. And the FB site got NASTY - people were showing roads out of their area totally flooded over and being told "That's not good enough." AND people who didn't want to lose their money tried to make it in and got stuck in the midst of all that mess.
Yes, they got it together in the end. But it was a big, fat mess.
(And you clearly missed the part where I said I do still have a cruise booked with them. And one with Celebrity. I am NOT anti-RCCL. But they messed up royally with Harvey. On both ends.)