MrsRoyale
Mouseketeer
- Joined
- Jan 31, 2016
Hello all,
I contacted Disney today with a simple question. I am sad to report that no one was able to help me out, so I figured I would ask here since you probably know better...I'll spare you the details of the conversation but this is the first time that I have been disappointed with Disney's Customer Service...Anyway...
We'll be arriving @ MCO on 5/12. We just received our DME tags yesterday. Also, I received an email a few days ago saying "heads up, we are about to ship your Magic Bands, make sure you customize them if you haven't yet"...We didn't purchase any fancy Magic Bands, we are just going with the standard ones, nothing special...So my question is, when they ship out, do you receive a tracking number or do they just magically appear at your door? Remember, I didn't purchase the Magic Bands, I am just going with the free standard ones that are sent out. One representative told me that they may be sent out to the hotel which makes absolutely no sense considering a)they already sent me the email saying that they were coming and b) we need the Magic Bands for the Magical Express...so, any input on this will be greatly appreciated!
I contacted Disney today with a simple question. I am sad to report that no one was able to help me out, so I figured I would ask here since you probably know better...I'll spare you the details of the conversation but this is the first time that I have been disappointed with Disney's Customer Service...Anyway...
We'll be arriving @ MCO on 5/12. We just received our DME tags yesterday. Also, I received an email a few days ago saying "heads up, we are about to ship your Magic Bands, make sure you customize them if you haven't yet"...We didn't purchase any fancy Magic Bands, we are just going with the standard ones, nothing special...So my question is, when they ship out, do you receive a tracking number or do they just magically appear at your door? Remember, I didn't purchase the Magic Bands, I am just going with the free standard ones that are sent out. One representative told me that they may be sent out to the hotel which makes absolutely no sense considering a)they already sent me the email saying that they were coming and b) we need the Magic Bands for the Magical Express...so, any input on this will be greatly appreciated!