My AAA agent offered to make ADRs for me, but I did mine on my own. They can do it, though. Your agent should also make the reservations for the Magical Express if you fly to Orlando. Depending on the package you ordered, when you pick up your paperwork, your agent will have some vouchers. You can go to the AAA Storytime at the Magic Kingdom (again that depends on your package, but we got it with the Magic Your Way plus Dining), a Planet Hollywood meal (which I know we won't use), and a coupon for a free pin in the gift shop of your resort. If you're driving or renting a car, you'll also get a parking pass for the AAA parking places.