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[bubba's mom]

Here is a test for you LF specialists......

My family is traveling with my sister's family Memorial Day Week. We have 5 people in each party. When I called 1-888-273-1311, I got a very helpful reservationist. I was told that I was a gold member - not sure how I got gold, but I'll take it. My sister is blue. I booked a standard two queen room and was upgraded to a deluxe with a sleeper sofa. My sister could not get the upgrade so she is in a standard garden view. I have a couple of questions.

Can I book both rooms under my name so that she can get the upgrade or is it one room upgrade per account?

If not, can we get adjoining rooms? Do they even have deluxe and standard adjoining rooms?

What giant act of kindness from God and how much more money would get us the parlor with two adjoining queen rooms?

Also, do I need my Loews card since I am on file? I asked the lady on the phone and she said no but I have no idea where it is and I would need to request a new copy.

Finally, am I entitled to and should I have asked for Loews loves kids and welcome gifts or should I ask upon check in?

Thanks!
Tammie

You should be able to book both rooms with your LF membership and get the upgrade (because you are paying for both rooms), but you only get 1 welcome gift between the two rooms. You don't need your LF card, but you can always contact them and request a replacement. Your welcome gift choice should be noted in your profile at Loews.com. You can change your profile at any time. I am assuming you want a parlor at the Portofino....that is technically 2 rooms attached to the parlor....if they don't have any available, you might not get it. But, if you are staying there, (as I don't think RPR has 'parlors') and explain your LF status and you are traveling with another party, they will see what they have available. If not joining, something at least close together. We did that last year and asked to be close to BIL and family. They tried, but they were still a floor above us No biggie...just happy to be there I'm not really positive, but your best best would be to call and speak to someone regarding your situation.... Good luck!

 

[tarmand]

You should be able to book both rooms with your LF membership and get the upgrade (because you are paying for both rooms), but you only get 1 welcome gift between the two rooms. You don't need your LF card, but you can always contact them and request a replacement. Your welcome gift choice should be noted in your profile at Loews.com. You can change your profile at any time. I am assuming you want a parlor at the Portofino....that is technically 2 rooms attached to the parlor....if they don't have any available, you might not get it. But, if you are staying there, (as I don't think RPR has 'parlors') and explain your LF status and you are traveling with another party, they will see what they have available. If not joining, something at least close together. We did that last year and asked to be close to BIL and family. They tried, but they were still a floor above us No biggie...just happy to be there I'm not really positive, but your best best would be to call and speak to someone regarding your situation.... Good luck!

Thanks for the reply. Well, I did as you suggested and called and was told that I couldn't book two rooms and receive the upgrade on both rooms. I even called right back so that I could ask another agent to be sure and that agent said no as well. So I guess she won't get an upgrade. They did say to ask on check in what was available as far as the parlor rooms and they would quote me an upgrade at that time if it was available.

Any room recommendations for a deluxe room and a standard room? From what I have been able to read, it looks like I want the west wing to be close to the main pool and the water taxi.

 

[Cindy B]

Another quick question:

Are there any fitness room fees for gold LF members?

Thanks

 

[bubba's mom]

Another quick question:

Are there any fitness room fees for gold LF members?

Thanks

I have not personally used it (on vacation darn it ), but as long as you are a LF member, I do not think there are ANY fees to use it

 

[macraven]

Another quick question:

Are there any fitness room fees for gold LF members?

Thanks

there are no fees for blue, gold or platinum card members of loews first for the fitness rooms.

i have used them before.

 

[tracyw990]

hi
silly question time!!..sorry...
can anyone tell me.. i have a loews membership which i understand enables me to access fitness centre, but heres the silly question, would my hubby and daughter be able to go in?...or would they have to register too?
thanks

 

[horseshowmom]

hi
silly question time!!..sorry...
can anyone tell me.. i have a loews membership which i understand enables me to access fitness centre, but heres the silly question, would my hubby and daughter be able to go in?...or would they have to register too?
thanks

When I was there, our room keys gave us access, so I'm sure they can go in too. My DD's key worked the same as mine did (and she doesn't have her own membership number). Besides, I think the membership covers the family anyway.

 

[tracyw990]

Thankyou!...saves me registering us all "just in case"!!..

 

[macraven]

when i used it the hotel room key covered the people on that ressie.

all of you will be in the same hotel room, all can use the fitness center.

there is an age limit for children to meet to use the facility

 

[bubba's mom]

 

[goofy!]

What giant act of kindness from God and how much more money would get us the parlor with two adjoining queen rooms?Thanks!
Tammie

Just wanted to add that the parlors at the PBH all have one double queen bedroom attached on one side of the parlor and a king bedroom attached on the other side.

I don't believe there are any parlors with queens on both sides. So, if your sister and you both need queens, you won't be able to get a parlor between them.

 

[surfgirl]

wow! what a great resource.

As always, I have a tangential question. ( I just wanted to say tangential )

I noticed a few pages back about being a platinum member of another hotel rewards program. My dh is a platinum member of Marriott Rewards.

1) Can we request complimentary platinum of Loews First ?
2) He is also AmEx platinum... does that do anything ?
3) The Marriott is his name, the LF is my name... will they still do it ?
4) We will be there March 15-18... how do I find out if any suite upgrades are even open ? (I don't want to jump through hoops if there aren't any available...)

thanks!

 

[AlexandNessa]

.

 

[goofy!]

wow! what a great resource.

As always, I have a tangential question. ( I just wanted to say tangential )

I noticed a few pages back about being a platinum member of another hotel rewards program. My dh is a platinum member of Marriott Rewards.

1) Can we request complimentary platinum of Loews First ?
2) He is also AmEx platinum... does that do anything ?
3) The Marriott is his name, the LF is my name... will they still do it ?
4) We will be there March 15-18... how do I find out if any suite upgrades are even open ? (I don't want to jump through hoops if there aren't any available...)

thanks!

I haven't tried it, but I know others who have done it successfully. Back on page three, this info was posted to status match:


Call the Loews First number (1-800-Loews11)
You will need to ask about your particular status match
Then you will need to fax your latest statement that confirms your Marriott Platinum status and requesting a status match to Loews Platinum to:
1-800-563-9714

 

[msr709]

1) yes.
2) yes, but not what LF platinum does. Amex Plat will get you some perks, but only at PBH. I believe Amex Plat gets you an upgrade to Bay View if available at check in, as well as free breakfast and late check out. Nothing to write home about, IMHO.
3) Just have your husband sign up for LF on the website; it's free and he'll get a number immediately. Then have your husband call LF and get the comped status based upon his Marriott status.
4) Use the website in my OP to see if there are suites available. You are pushing it a bit on your timing though. I don't know how long it will take for your husband's status to get comped, and you are going during spring break.

Good luck!

This is a little Can this be done the other way around? I have Gold status in LF, can I request the same from my Marriott Rewards? I've never done this or even heard of this until this thread. TIA

 

[calgarygary]

This is a little Can this be done the other way around? I have Gold status in LF, can I request the same from my Marriott Rewards? I've never done this or even heard of this until this thread. TIA

If you are asking Marriott to status match your LF, then it is more difficult. Loew's will often status match with proof (and sometimes not) of your current status in competitors' programs. Other chains, require proof of your current status and proof of # of stays in the previous year to sometimes provide you a temporary status match.

 

[Disneyhappy]

Bump! I reference this thread all the time!

 

[goofy!]

bumping back up to the first page.

 

[FireandIce]

Bump! I reference this thread all the time!

Me too !!

 

[bubba's mom]

i vote this thread to become a "sticky"