UPDATE:
I am incredibly impressed. I just got a call from someone from George's office (I didn't write down her name) who thanked me for my email. She said George read it and he has asked a "team of managers" to get to the bottom of it. She said they were going to come up with a plan how to notify anyone who booked it when it said the parade was included to notify them. Pretty impressive... I felt better just by writing the email, but knowing they acknowledge the annoyance is pretty swell. =)
In hindsight, I should have asked for a fastpass, haha. (I kid, I kid).