Just thought I should let you all know the problems we had with Air Canada.My mother booked a dream trip for all 10 of us(my parents,my brother,his girlfreind and her son and my family of 5) to go to WDW.She booked in august and paid in full in November,with air canada vacations.We all arrived in Toronto for our overnight(we are from Thunder Bay)Left the hotel at 7am for our 10:15 direct flight to Orlando,to be told at the counter my family of five had 1 seat on the plane!!but not to worry they tagged all of our luggage with my 5 years olds seat to go and we would get seats at the gate.The other 5 in our party all had seats.So to the gate we go and after waiting we were told we would not know if we could all get on until just before boarding.So at the last minute they came and told us we could have 2 seats so pick two kids and send them!!!( my kids are 9,7,5)We promptly said no,and told my brother(and his family)and my parents to get on the plane as we are told our luggage is going without us(it was tagged with my son"s seat)So with them crying and 2 of my children in tears we were all separated.Then we waited to see what was going to happen next.Well our first option was not good we would arrive in orlando at 22:30 hrs.So the nice person at Air Canada found us seats on a flight to Atlanta which left at 15:30 (so a five and a half hour wait for us with 3 kids)and a conecting flight to Orlando from there on Delta.So we used our lunch vouchers to feed our starving children and patiently waited for our flight.Once in Atlanta we had to run to catch our connecting flight(thank goodness my kids were so good) to find out we had to be hand searched before we boarded!!!Let me tell you two of my kids(the 5 and 7 year old)were in tears.They are shy kids and this sure tramatized them!So them we board the flight and land in Orlando at 20:30 hrs and meet my parents and Brother at Port Orleans Riverside at about 22:00 hrs.Then after being assured in Toronto we had 10 seats on our return flight and they were all together we arrive to find out my family of 5 has 3 seats and my brothers family has 2!!Now here is the good part,Air Canada has no personal at ORLANDO airport it is United Airlines checking you in!They gave us Air Canada's toll free number to call to fix things which we did and managed to make connections all the way home.So beware of Air Canada this apparently happens all of the time with them.