Just thought I'd share with y'all! I had made reservations for my DS to go in February on his spring break from college. I have lots of problems with my mail so I asked about any PINs with my name. He looked for me, and it took quite sometime, but found I did have a PIN. He needed my 3 letter code, which I didn't have because of my mail problems. I explained this again and he said if I could hold, and it could take a long time!
, he was going to check with guest services for me. He came back with a good deal for me!
I was so excited
I never thought to ask him what the PIN and Code was in case I wanted to use it again!
Well, I called yesterday because DH and I are thinking of going in June for our anniversary
. I told them the situation again and how I didn't get the information on my last call for my son. This CM was just as nice and said in order for me to get it I was going to have to hold again
for the guest services..which I did. She was wonderful and very helpful. My only problem was my code and PIN expired the end of April!
I expressed my sadness because we were only going to be able to come down for a weekend because finances were tight right now (I'm recovering from a long hospitalization and housebound illness
) and was so looking forward to getting out!
I thanked her and then asked if she could please check my information to make sure it was all correct. My email address was wrong! I have changed my profile on Disney.com and rechecked it, but they still didn't have it at 407-W-Disney!
I couldn't believe it. She went ahead and changed it for me and then she told me that she could check to see if my PIN and Code would carry over for my June date if I wanted. She said there were no guarantees, but she could give it a try.
I was on hold again for quite sometime
and when she came back on she said she had great news! I could use it for the dates I had given her!
She said it doesn't always happen like that but they do make exceptions sometimes and with my "record"? (I don't know what that is) they could do it this one time!
Now I have to convince the doc and my DH that I'll be ok to travel!
Finally something good to look forward too!