Really need help figuring out my Kohls cash. I know many on this board love kohls so hoping someone can help me.
I placed an order totaling $172.10 and earned $45 kohls cash on this order.
I placed a second order using the $45 kohls cash and spent $8.29 on top of this.
Today I brought back everything from both orders and received a refund of $131.40 and $45 in kohls cash. Is this correct? Do I not need to be refunded the entirety of what my credit card was charged since I brought back everything?I was in the store for 30+ minutes speaking to a manager and was told there is nothing that could be done.
I've just realized typing this out now the refunds of $131.40 on my credit card and $45 kohls cash does not even equal the original amount I was charged on my credit card for the 2 orders. How could it be legal to issue a refund of $45 as a store credit that expires in a month? I would at least need to be given a merchandise credit that has no expiration, no? As far as I'm concerned I've been charged for this return!
I placed an order totaling $172.10 and earned $45 kohls cash on this order.
I placed a second order using the $45 kohls cash and spent $8.29 on top of this.
Today I brought back everything from both orders and received a refund of $131.40 and $45 in kohls cash. Is this correct? Do I not need to be refunded the entirety of what my credit card was charged since I brought back everything?I was in the store for 30+ minutes speaking to a manager and was told there is nothing that could be done.
I've just realized typing this out now the refunds of $131.40 on my credit card and $45 kohls cash does not even equal the original amount I was charged on my credit card for the 2 orders. How could it be legal to issue a refund of $45 as a store credit that expires in a month? I would at least need to be given a merchandise credit that has no expiration, no? As far as I'm concerned I've been charged for this return!