I don't find it surprising that there were issues on this first night.
This is a major event (when is the last time there was a brand new event like this) with lots of moving parts. Things don't always work out like you have them planned on paper when there are real people involved.
I think Disney will learn from the first night and make some tweaks. I'm looking forward to it, and feel like those who are rushing to cancel or switch to
MVMCP may be doing themselves a disservice, and depriving themselves of experiencing something unique.