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Service Credit with JetBlue
Your JetBlue Travel Bank Service Credit is good for one year from the date it was issued and
it may be used by anyone you wish. JetBlue credits may be used toward the air portion of JetBlue Airways reservation or Getaways vacation packages, but may not be used toward ShopBlue merchandise.
When you are ready to use your JetBlue Service Credit, visit jetblue.com and choose Travel Bank as your form of payment. Or you may call our Reservations team and give the crewmember your Travel Bank account information, the confirmation number from the original flight, or the credit card number you used to book your original flight.
Please keep the following in mind when using Travel Bank Service Credits:
Service Credits can only be used towards airfare. They cannot be used to pay for fees and services such as: Even More Space seats, Unaccompanied Minor fees, Pet fees, baggage fees, purchases onboard, etc.
Service Credits can only be used towards future reservations and cannot be applied to past flown reservations
Travel need not be completed by the Service Credit expiration date, only a new reservation booked and the credit used as payment by then
Multiple Travel Banks may be used per reservation, but only one Travel Bank per customer may be used
Service Credits can be merged into one Travel Bank account (once merged, they cannot be unmerged) To merge credits, please call 1-800-JETBLUE to speak with a Crewmember.