malissa99
Earning My Ears
- Joined
- Jan 31, 2012
Our trip this week we had a pool view reserved. My touring plans request was a room on floor 3 or 4. We ended up with 2nd floor. The view ended up being gorgeous. The texting when your room is ready stuff was not working. I finally went up to the desk and asked for an estimate and he said oh your rooms been ready didn’t you get a text? He had to go in back and came out about 10 minutes later saying there was an issue with their system but that the room was ready. First of many minor annoying experiences this trip.