Again- thanks so much for the intel. Guess I'm just going to have to be patient... which is super hard when you're Disney planning!
Hopefully all the flights I need to finagle stay open until SW gets its act together. I guess I could book DDs flights on points, instead of using the cash freed up by using the CP on a future trip, but I don't know of any other travel she will be doing on SW in the near future, so I don't want to have the cash sitting out there and maybe not have a use for it before it expires. Would be so much easier if you could move money from cancelled flights to other travelers (shouldn't complain - at least SW lets you cancel low fares and reuse the money at all!) I'll just keep reminding DH to check his RR account every day. First few weeks of the year could be next week, but potentially could be the week after. Best not think about that....