Thanks! Maybe I'll have him call and try to downgrade... I did figure out this morning that the student loan I was going to pay off this month, which is about $1000 balance, can be paid with a credit card for a $20 fee. This would make it lots easier for us to hit a new card bonus spend. I think I'll try and drag DF into the Chase branch down the street and give the CSR a shot for him. If he would get approved, we could help out my grandpa a lot without spending OOP. I've got enough UR points on my CSR right now to cover RT flights to Orlando for me and DF, and for my grandpa and uncle (from the tiny hometown airport, no less!). We could use DF's $300 credit for this year to help with their hotel, which would be a decent amount because they'll probably be at a value or Mod. And then we'd have 100k points left for ourselves... And since his brother is getting married in LA next spring, and we'll probably stop by
Disneyland... those points would come in handy.