mhartman09
DIS Veteran
- Joined
- Sep 9, 2015
Just took my break at work, so I called Chase at the new number they provided. The rep told me the Disney booking number would not be available until about 72 hours before our stay. When I told her that wouldn't work at all, she put me on hold to speak with a supervisor. She said I'd need the vendor confirmation number, which isn't available for her to see in her system, but if I could hold for a specialist at the help desk they could get the number for me. I didn't have time to wait, as she said the hold could be for a while, so I told her I'd call back when I take my lunch in about an hour. She made notes on my account and told me to tell whoever I speak to when I call back to check the notes on the account and put me through to the specialist at the help desk to get me the number I need. Will report back after I call them back.