starlite_
DIS Veteran
- Joined
- Nov 4, 2021
It's theme park tickets. It's literally theme park tickets. "dehumanizing" Chapek didn't make folks crawl in a weird simon-says game. They literally just opened sales of the number of keys they had to sell. A few days warning would have been nice so people could prepare but my gods stop exaggerating. "human carnage" war is right there in Europe. "violated human decency" pls go look at migrant issues.It appears you are right. But it was much darker than that.
I’ve been thinking about this whole fiasco and the emotional damage and human carnage it left behind. The way Disney handled this was way beyond insensitive or callous. It was low class and disgusting. It was like a rich man throwing pennies on the ground before starving kids.
If Disney wants to limit the number of passholders, fine. That is certainly their prerogative and they can do it for any reason they choose. But they were clearly aware of the huge, overwhelming demand that resuming sales would generate. For Disney to handle sales in such a manner that was dehumanizing, extremely disrespectful of their most loyal customers, personally insulting, with no notice, disruptive of our personal time, schedules, access and treasure and then to be so cavalier when hearing the human stories is just slimy behavior.
Disney violated human decency in the way they conducted this. That responsibility falls squarely in the shoulders of one person; the CEO. H should have been a leader and demanded that his staff come up with a different way to handle this so the transactions and interface of the company and their customer could be a dignified and pleasant experience. I don’t blame people for seething and other raw reactions. Any backlash is well deserved. I hope the Board thinks about this and responds to protect their loyal customers, their passholder.
All this over theme park tickets.