this is strange about not getting the laynards on your first cruise--we did several years ago
so we now have 10 total (for just the 2 of us) silver and nest year for Hawaii well get our first gold
how long ago did they change that if its your first cruise you don't get the laynard
If you got lanyards on your first cruise, then the individual checking you in made a mistake. Lanyards were always a Castaway Club gift (so had to be on your second or more sailing). They used to have Castaway Club pins on them when they were generic lanyards. When they first moved to the different colors for different levels, they were pretty strict about giving lanyards to anyone who wasn't that Castaway Club level. I think as the years have passed, the desk agents (who are not DCL employees) can be more lax at times but DCL's rule has always been that lanyards are for Castaway Club members only.