I have taken some time to get back to this thread.
Today I received a phone call from someone claiming to be in the executive branch of Disney. They called to respond to my inquiry about the flyer. The lady stated that this was the first that they heard of this issue. I want to repeat that today is the first time that the executive branch has heard of this issue.
I stated, "But aren't you in the executive branch and isn't that the top branch?" She said yes, but they don't know everything the other branches are doing.
I suggested that they send out a mailer to those who received the wrong flyers letting them know what the real dining plan is. She said she would pass on the suggestion.
But come on! Am I really the only person that has made an inquiry to Disney about this? She seemed so genuine over the phone when she said this is the first that the executive branch heard of this. I honestly believe that I am the only one that contacted them about this mistake. I am amazed that after all the forum discussion and various threads that no one else has bothered to contact Disney, and I don't mean making some comments to the operator that happens to answer the phone, but actually contacting them in writing.
I suggest others contact them via email or letter.
I am not trying to get anything for free, but letting a company know of the mistakes they make sometimes is a moral obligation of a customer.
Today I received a phone call from someone claiming to be in the executive branch of Disney. They called to respond to my inquiry about the flyer. The lady stated that this was the first that they heard of this issue. I want to repeat that today is the first time that the executive branch has heard of this issue.
I stated, "But aren't you in the executive branch and isn't that the top branch?" She said yes, but they don't know everything the other branches are doing.
I suggested that they send out a mailer to those who received the wrong flyers letting them know what the real dining plan is. She said she would pass on the suggestion.
But come on! Am I really the only person that has made an inquiry to Disney about this? She seemed so genuine over the phone when she said this is the first that the executive branch heard of this. I honestly believe that I am the only one that contacted them about this mistake. I am amazed that after all the forum discussion and various threads that no one else has bothered to contact Disney, and I don't mean making some comments to the operator that happens to answer the phone, but actually contacting them in writing.
I suggest others contact them via email or letter.
I am not trying to get anything for free, but letting a company know of the mistakes they make sometimes is a moral obligation of a customer.