Hi, I thought I would share my concerns. I am from the Uk. Last year I travelled to WDW I was a little worried purely because I have a disability that massively impacts every single day. I suffer fro many different symptoms one being that I have very limited energy. I knew I wasn't going to be able to do full on park days. I qualified and used
DAS and for the short time I was in the park I could only manage a couple of hours at a time DAS worked so well as it let me go and rest while waiting for the ride time. I actually used the phrase Disney made the impossible possible. I had such a great trip and mostly managed to get the balance of activity and rest about right. (we even booked Caribbean Beach so it was easy to get from 2 of the parks back to the resort for me to rest) When I got home last May there was an offer on for Uk guests and if we booked last summer it made the holiday very attractive(I got dining credits and merch credits). I decided to book a solo trip for September this year (I had travelled with my mum last year who is in her 70s) I am meeting up with friends but will be solo for most of the trip. I booked the trip with the assumption that since I qualified for DAS last year I would qualify again this year. I have paid for most of the holiday as I booked the flights from Scotland to Orlando in November. Had I known there was a good chance I wouldn't get DAS on this years trip I would never have booked. I can't get a refund for the money I have spent so for which is well over $1000 dollars. I am so worried that I will have wasted my money. My life is very limited in terms of what I am able to physically do but nothing makes me more excited and happy than a trip to Orlando. I know nobody really knows what sort of assistance will be available but a wheel chair wouldn't help me if I am on my own and I suffer from concentration issues as well so I don't think it would be safe for me to hire and drive an
ECV around the parks. I emailed Disney and explained all of the above and basically got the standard reply. I wish they would just accept documentation that confirms a disability. I understand why they can't. I just think Disney could have handled this so much better. I suspect this will be my last trip to Disney World on a very long time. Other Disney parks around the world ask for evidence and grant me the help for the very same disability so it's very disappointing.