mom22boys
DIS Veteran
- Joined
- Apr 10, 2005
We were lucky enough to try concierge at the Poly with the 40% off code. My family loved the convenience of the lounge and the monorail was a big plus because we have a two year old and a five year old. It was so much easier to just push then onto the monorail instead of getting them out of the stroller and folding it up. We had a patio room at the Poly, so the kids loved the ducks and the huge glass slider with a patio offered us lovely views. We didn't love Captain Cooks for counter service. The only offerings for lunch/dinner are a burger, turkey sandwich, salad, a noodle bowl, and a flatbread pizza. Not a big selection if you are there for a long time. The selection and dining area at the Peppermill Market is much better IMO. The rooms are bigger at the Poly, but we did not feel cramped at Coronodo. I asked my husband if he felt the Poly was worth the extra and he said no. For me it is kind of a toss up. I definitely enjoyed having the patio. We went to Magic Kingdom and Epcot a lot, so the monorail was great. In the end, I don't think I would pay twice as much for the Poly than CS. If I got a great discount again I would definitely go back, but at rack rate I would go for CS. I didn't experience any of the negatives at CS that I have read about. I didn't see a lot of convention goers in suits (although I read that there was at least one big convention while I was there) I didn't find it entirely too spread out (though I had a room close to El Centro) I found every staff member from check in, to mousekeeping, to waitresses, to be extremely friendly and helpful. Anyway, I am rambling now. Good luck with you're decision, I am sure you will have a wonderful time whatever you choose!
Thank you!
Anyway, it was actually cigarette smoke. The room smelled like it had been recently smoked in and it reeked. My DH went to go to the front desk and immediately returned with a lady in a suit. I mean, less than five minutes later. Come to find out, she was walking near the room and he grabbed her. She came and checked out the room and couldn't believe how badly it smelled. She said that they have been having problems with people still smoking in the non smoking rooms. I will add that we were right next to a courtyard were smoking was permitted, so it was pretty ridiculous that someone couldn't take ten steps outside to smoke. The lady was wonderful and called the main desk and had us moved down three doors within ten minutes. I was so pleased with the great customer service. I had new keys delivered to my door within another ten minutes and Magical Express delivered my luggage immediately thereafter. Yay!
