Diana Lyn
DIS Veteran
- Joined
- Apr 12, 2002
Check your email to see if the purchase went through. My device is stuck on the Woody screen too, but I can see my AP in the app and I have an email confirmation.
I do not have an email.
Check your email to see if the purchase went through. My device is stuck on the Woody screen too, but I can see my AP in the app and I have an email confirmation.
Check your e-mail for a confirmation. Seems like the page is stuck but purchases actually went through. Once you have an e-mail with a confirmation number, you're good.So I got through to purchase monthly Sorcerer passes about 20 minute ago- probably took about 13 minutes to get everything set up and purchase....now I've been sitting on a "please wait while we complete your request. Do not refresh this page or use the back button" popup for about 7 minutes processing my purchase. Has it taken this long for anything else? Afraid to do anything aside from wait because I don't want to mess up and lock myself into 4 passes instead of 2 but I'm worried the delay means something went wrong and it's stuck...
Me too!Well I've officially been in the online queue for over 1 hour and my status bar is little over a 1/3 of the way and my approximate wait time is still more than an hour,
Check your e-mail for a confirmation. Seems like the page is stuck but purchases actually went through. Once you have an e-mail with a confirmation number, you're good.
We have date based tickets currently in use. I am going to purchase new AP and leave in account to be used in the future. I do not want to convert the tickets we are using now because no plans to go back in the next few months and don't want to waste it by converting those tickets and starting the AP now.Does anybody else have existing tickets that at this point you are just going to purchase a new AP and let it hang on and the account because you are afraid they are going to sell out?
Did you just wait if you didnt get a busy signal or message right away or did you just hang up and try over and over? It seems like sometimes the phone will sit there dead for a few minutes.Finally in the phone queue. 167 minutes. I have a meeting in 150. Gonna be touch and go...
I feel like 167 is their standard "LONG HOLD TIME" number - I got that exact number 45 minutes ago.Finally in the phone queue. 167 minutes. I have a meeting in 150. Gonna be touch and go...
Seriously why have it at that time…maybe They just wanted to make sure everyone was up in time to get their APsCould be worse I guess... We did have a test of the emergency broadcasting system here in Florida at 4:45 am this morning... Sigh!
I hung up and started over. And over. And over. For an hour. I also experienced the dead air.Did you just wait if you didnt get a busy signal or message right away or did you just hang up and try over and over? It seems like sometimes the phone will sit there dead for a few minutes.