For the first time ever, we booked our airfare through ABD for our upcoming Egypt trip and I'm starting to think it was a bad decision. We chose to book through them because I was concerned about the possibility of ABD cancelling the trip (so much is unpredictable these days) and just wanted the refund to be as easy as possible if that happened.
However, we've been looking at our flights and the big ones (overnight, overseas) do not have seats assigned. We are booked through United but those flights are Lufthansa, and ABD said we have to call Lufthansa for seat assignments. Lufthansa says that because of the way these were booked, the flights will not be ticketed until 72 hours prior, and we can call back then to request seats. We paid a hefty sum for premium economy and are not happy about the high probability of ending up in middle seats all the way.
I'm wondering if anyone has any insight or ideas about this issue. I feel like I just may be out of luck. Did we make a mistake booking our air through ABD, or is there something that can be done I should be pushing for?
However, we've been looking at our flights and the big ones (overnight, overseas) do not have seats assigned. We are booked through United but those flights are Lufthansa, and ABD said we have to call Lufthansa for seat assignments. Lufthansa says that because of the way these were booked, the flights will not be ticketed until 72 hours prior, and we can call back then to request seats. We paid a hefty sum for premium economy and are not happy about the high probability of ending up in middle seats all the way.
I'm wondering if anyone has any insight or ideas about this issue. I feel like I just may be out of luck. Did we make a mistake booking our air through ABD, or is there something that can be done I should be pushing for?