I was looking at the Amtrak app to upgrade our coach seats to business class and noticed our reservation now says “service has been canceled.” No email from Amtrak. I reached out to Amtrak, waiting to hear back from them. I noticed the route only offers buses now. Ugh. FYI check your reservation.
Editing to add their response:
Hello, We are showing that the service has been canceled. We are not showing a reason for the cancellation. Please feel free to contact one of our reservation agents who will be able to go over options for rescheduling with you. You may reach them by calling 1.800.USA.RAIL (872.7245). We apologize for the inconvenince.
ETA on 3/20:
“We apologize we don't have an estimated date as to when service will be rescheduled. We would recommend calling one of our reservation agents who will be able to issue a refund for this reservation. You may reach them by calling 1.800.USA.RAIL (872.7245). We apologize for the inconvenience.”
Editing to add their response:
Hello, We are showing that the service has been canceled. We are not showing a reason for the cancellation. Please feel free to contact one of our reservation agents who will be able to go over options for rescheduling with you. You may reach them by calling 1.800.USA.RAIL (872.7245). We apologize for the inconvenince.
ETA on 3/20:
“We apologize we don't have an estimated date as to when service will be rescheduled. We would recommend calling one of our reservation agents who will be able to issue a refund for this reservation. You may reach them by calling 1.800.USA.RAIL (872.7245). We apologize for the inconvenience.”
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