When there was only one sailing DCL first e-mailed usI had followed your previous post in regards to this issue and now I am following this post. My question is, has anybody figured out who may be at fault and are they fixing it for the future. If I were an overseas citizen and read this I would have serious second thoughts about coming to the US for a vacation.
But then three weeks later they told us over the phone something went wrong while downloading the file, so who knows?Disney Cruise Line has confirmed that the information presented to U.S. Customs and Border Protection (CBP) regarding the May 12, 2019, Disney Magic sailing from Miami, Florida, to Barcelona, Spain, was received correctly.
The thing is, it's only an issue if you're unaware and try to enter the US again with this on record. You'll get to the airport or border and they'll say you have an overstay on record and you won't have access to proof the data is incorrect. As long as people are aware they can collect the proof, send it in and keep it safe to take with them on their next trip to the US, they'll have some stress about it, but are fine. The people who are unaware are the ones with the real problem
Last edited: