Then "Larry" was misinformed.
No kidding! Have you read the earlier parts of this thread?
For better or worse, The Walt Disney Company is a large organization. Anyone who has worked for a company with more than one location and 20 employees knows that communications breakdowns can and do occur.
I sincerely hope they have the intestinal fortitude and integrity to take responsibility and apologize to those members who were provided with misinformation.
I'm going with Door Number 3--until a week ago, it was considered acceptable practice for Disney housekeepers to hand wash glassware in the units. After considering the health of its guests and the potential for embarrassment inherent to a manual process, the policy has been amended to mandate the use of commercial cleaning equipment.
It's quite simple--the cleaning standards have been increased to a level beyond anything ever previously enforced.
DVC never said they raised their standards, the simply admitted that they are not able to meet the standards that are in place with handwashing. Your statements and choice of door number 3 are based on your assumption that standards were raised. No explanation has been provided as to precisely when it was discovered that DVC glassware failed to meet these standards, and they have not told us how long it has failed to meet these standards.
I find it hard to believe that since they have been handwashing glassware for all of the studios since OKW opened that all of a sudden they are finding that handwashing doesn't work any more. The timing of this change has a lot more to do with the fact Disney didn't want any further embarrassment like what they suffered from the expose at CR by Inside Edition. They put in place some quick (and not very effective) fixes without bothering to notify members about what they were doing.
I continue to be mystified as to how unwrapped disposables left on open shelves solves the sanitation issue. Do we know that housekeeping CMs have clean hands when they place those unwrapped disposables on the shelves? Speaking purely for myself, I have no confidence that they do.
Both SSR and OKW have housekeeping closets in each stand-alone building. Each of them will need to be equipped properly in order to handle the load. The installation may require plumbing and electrical work. There will probably be permit applications involved (we see permits posted to the Orange County Comptroller website for even terribly mundane changes at Walt Disney World.)
Saratoga Springs has over 400 Studio villas. With 4 glasses and 4 mugs to be cleaned with commercial equipment, that's about 3500 items in need of cleaning on peak check-out days.
You can't just go to Sears and pick up a dishwasher to handle that task.
Both SSR and OKW have housekeeping closets in each stand-alone building. Each of them will need to be equipped properly in order to handle the load. The installation may require plumbing and electrical work. There will probably be permit applications involved ...
If either SSR or OKW was the first resort on WDW property, then I would agree that solving the problem would be a massive undertaking requiring a tremendous amount of research...but they have other existing large spread out resorts on property. Transporting glassware between buildings is nothing new at WDW. There is simply no need to reinvent the wheel at the DVC resorts. More about what physical changes to the standalone resorts may or may not be required is below.
The various sections of OKW and SSR are connected by roadways. The permanent fix may not be simple, quick or cheap, but it's not rocket science. Surely they can find a way to move glassware and keep it clean while they move it, whether it's within individual buildings or from a centralized site. Some kind of system of racks that can be encased after washing, which could be transported on vans, with individual items properly protected before they reach a studio could be used - this is my understanding of how the glassware system works at other existing multi building resorts on property.
I'm glad that members had their voices heard and were able to make a difference here. But, in my humble opinion, it's now time to give Disney a little room to live up to its commitments. They aren't going to relent again and agree to ship 4000 glasses to the Turf Club to be run thru a dishwasher.
SSR is the site of the former Disney Institute which had a large full kitchen. It has been stated that the Turf Club closes at 9pm. I see no reason that glassware for the following day could not be cleaned there overnight, at least as a temporary measure - they need to implement a system similar to other multi building resorts (e.g. the Poly, probably CSR, CBR, POR) to deliver the glassware clean.
Using whatever facilities exists now or upgrading them isn't as complicated as starting from scratch. I do understand that OKW facilities are small and the kitchen at Olivia's is small, so perhaps entirely new facilities might be what is required there.
They took the time to figure out the first attempt to deal with this problem - I'm sure they didn't come up with replacing the mugs and glassware overnight...that policy was implemented on or about March 3. Now it's March 20. I'm certain that they started hearing from members on or about March 3, because that is when info about the change was posted here and on other discussion boards. So it has taken them over two weeks to put together a response to complaints about the change to disposables.
I agree it is a good thing they have listened to the membership and have finally responded to provide better information about this issue.
At this point, by their own admission they are still just in the investigation stages...they need to provide a proper fix for the problem which meets the quality standards and sanitation requirements in a reasonable amount of time. They have not provided us with any kind of time estimate as to when they are hoping to have a permanent solution in place at all of the DVC resorts. Obviously this is important to the membership. DVC needs to continue to inform members with regards to progress on this issue, and let us know when they plan to resolve it permanently.
Dealing with sanitation problems by sneaking new policies into place and hoping nobody will notice just does not cut it - and that's how they started this process...this annoucement was only made after the outrage expressed by members who discovered the policy change
while they were in their villas posted about it on discussion boards and members contacted DVC to ask questions and make comments about these reports.
We now return you to your regular programming. 
