We also had Tom from YourRide meeting us at MCO -- He was great!! I made the unfortunate error of taking the elevator down to the baggage area (I had my 15 month old in a stroller and couldn't go down the escalator.) I had overlooked the detail in Rabbit's confirmation email instructing us to meet our driver at the area near the escalator, and had expected our driver to meet us in baggage claim. We retreived our bags, didn't see anyone with a bright pink sign, so called Rabbit on our cell phone. Poor Tom had been waiting for us near the escalators and was wondering where we were!! He took it all in stride and even joked about it. He had a DVD playing for the kids in the back seat, and they enjoyed the ride. (I also stopped at a grocery store to pick up milk for the baby, water, juice, fruit and diapers.)
All in all (despite my mistake), everything worked out smoothly. I don't think my husband tipped Tom as much as I would have, but (I think) he was also a little thrown off when he was given the fare. Even though it was worth the $80 RT (I also had a $5 coupon), I had told DH that the cost was $70 ($65 w/the coupon). I had made the reservation in September before the rates went up and had expected Rabbit to honor the old rate. Still, I wasn't going to quibble over the fare as I thought it was worth the extra money.
I would definitely recommend YourRide!!