mom25kiddos
Mouseketeer
- Joined
- Apr 16, 2013
We booked the non-private tour for five of our family for early September. This week, one of our older children was able to get the time off work, and is now joining us-hooray. Except, I didn't book a tour ticket for him. I booked it through UT. I contact Universal, who told me I need to contact UT, who told me I need to contact Universal-you get the idea! Basically, I can't figure out how to add him and ensure he is in our tour group (rather than another one at the same time). Anyone have any luck with this? I see the downside now of booking through UT! UT said they can't tell us if our tour group is full or not, or figure out if they can add him to our tour, although they can say there is 'space' at that tour time. Universal just said you have to contact UT. Any advice is appreciated! So glad he can come, but having to change plans has been a giant pain-our MNSSHP is sold out, had to change our car rental, etc.