Cruise and Theme Park Operational Updates due to Coronavirus

[dlavender]

Well that's something, at least, finally. I'm still really upset that they were careless enough with people's bank account info to let that incident happen in the first place. And it still took them a full week to realize that they should make any kind of statement about taking responsibility for fees their error caused. Ugh.

Wonder what they are going to do?

Offer for someone to send their bank statements in and then pay for the mistake? Weeks after the fact?

I'm going to say I suffered mental anguish and see what happens..

 

[Jothmas]

I went ahead and canceled one of my 3 days so I could do this, but haven’t had any luck. Even on day one of reservations, 30 minutes before 7am when they supposedly were opening up I kept seeing availability for both parks on the 11th but it never let me book them. They really need to grey out the parks that are unavailable one screen earlier rather than making it look like they are available until you click on it.

Anyway, there’s nothing anyone on here can do about it so I’ll stop. It’s just very depressing to be treated this way by a place I love so much, and even more depressing that the consensus seems to be that it’s ok. I wish I could just magically not care about Disney and move on. I’ve got plenty of other APs to other parks I can go to instead, but they just don’t do it for me. I uprooted our lives to move here and at this point my mental health is at an all time low. I just feel like the unluckiest person ever.

I think Disney should have provided an additional option for passholders, to exchange their AP for a set number of day tickets to use when they like up till their expiration date. A number more than what they could buy if they cashed out their AP.

 

[rteetz]

Wonder what they are going to do?

Offer for someone to send their bank statements in and then pay for the mistake? Weeks after the fact?

I'm going to say I suffered mental anguish and see what happens..

They’ll probably just ask what the fee was and send it to you in some form.

 

[Disneysoule]

On bus to DS. Based on what I heard from others, I was expecting to wait 4 minutes after the last person got off the bus, but we were immediately told we could board. The driver looked at the time and said she was 6 minutes ahead of schedule and apologized that we’d have to wait.

Did it seem to take extra time for the bus to come pick you up or did it seem normal?

 

[dlavender]

They’ll probably just ask what the fee was and send it to you in some form.

I feel that they are opening themselves up to a lot of claims if they do it that way.

I'm too cynical...

Someone call and report back.

 

[yulilin3]

I feel that they are opening themselves up to a lot of claims if they do it that way.

I'm too cynical...

Someone call and report back.

on hold right now, there's a new set of messages as well. I didn't incur in any charges only because I called the bank and made sure they could process my other bills that I had already set up. I would be happy with more days of theme park reservations
I will report back

 

[Mit88]

no you arent. I don't like any of the masks that appear as if you just came back from the Disney Character version of the Island of Dr. Moreau

If they have every cast member where the Mickey mask during Halloween season, they will have unintentionally scarier event than Halloween Horror Nights

 

[vinotinto]

On bus to DS. Based on what I heard from others, I was expecting to wait 4 minutes after the last person got off the bus, but we were immediately told we could board. The driver looked at the time and said she was 6 minutes ahead of schedule and apologized that we’d have to wait.

I'm posting this question to everyone that is out and about the resorts, parks and DS. I would like to know how the restaurants are doing with distancing and capacity. It seems the parks and resort restaurants are at 50%. How about the Disney Springs ones?

 

[AmberMV]

Just want to add a note to those who are coming to visit WDW tomorrow and forward for the official Grand Reopening: HAVE THE MOST MAGICAL DAY EVER! It won't be the "same" experience as last time, but after seeing it yesterday it 100% retains it's magic. It's still so much fun, just roll with the punches and you will have a great time! It was awesome going into the park yesterday not having the day planned to a T, we took in the sites and smells and just enjoyed it. Hope you all have a great time!

 

[DGsAtBLT]

Is it just rotten timing or am I accessing the online chat feature wrong? It’s always greyed out saying CM’s are busy.

 

[Jothmas]

Am I the only one that finds these Mickey masks like bone chillingly creepy?

Stitch too. Forky seems a little odd, like he’s positioned to scoop out someone’s nose. Also, they seem like they would be hot and they don’t seem to fit some people well. I think the surgical masks are the way to go.

 

[rteetz]

https://disneyparks.disney.go.com/b...-studios/?CMP=SOC-DPFY20Q4wo0709200715200012C

 

[dlavender]

on hold right now, there's a new set of messages as well. I didn't incur in any charges only because I called the bank and made sure they could process my other bills that I had already set up. I would be happy with more days of theme park reservations
I will report back

Doing the good work Yullin.

 

[ryanpatricksmom]

View attachment 508324

And don't you just want to scream..... I KNOW THAT YOU'RE STALLING!!! SOMEONE CAN'T GET THEIR BANSHEE LOCKED!!!!!

 

[DGsAtBLT]

https://disneyparks.disney.go.com/b...-studios/?CMP=SOC-DPFY20Q4wo0709200715200012C

LOL has it even been 12 hours since it was confirmed they were not using a VQ here

ETA - “confirmed”

 

[rteetz]

LOL has it even been 12 hours since it was confirmed they were not using a VQ here

Well I figured this was coming based on the update we got with the app.

 

[AmberMV]

https://disneyparks.disney.go.com/b...-studios/?CMP=SOC-DPFY20Q4wo0709200715200012C

Hooray what an improvement! I'm glad they've found a way to prevent the mass opening crowds!

 

[DGsAtBLT]

Well I figured this was coming based on the update we got with the app.

Yeah I’m not surprised nor do I think it’ll be the last VQ we get.

Still weirdly excited to see how the ride itself is going to hold up, with all the downtime issues it had.

 

[JacknSally]

LOL has it even been 12 hours since it was confirmed they were not using a VQ here

ETA - “confirmed”

This article doesn't include a spiffy infographic, though, so can we even really consider virtual queues confirmed-confirmed?

ETA: In all seriousness, though, the 3-blocks of distribution times sounds WAY better than how they were doing this before.

 

[CastAStone]

https://disneyparks.disney.go.com/b...-studios/?CMP=SOC-DPFY20Q4wo0709200715200012C

Very, very smart.

Smarter still would have been to make the first one at like 10:20.