Leia Beverhausen
Earning My Ears
- Joined
- Jul 29, 2018
I just booked POFQ with Priceline Express yesterday for $105 a night, garden view room. We have two kids and I know that a few people were able to get their reservation updated to include them through talking to someone on Priceline chat. I just wanted to say that we did not have any luck with that. I talked to them once, then Disney who was not able to add them and even sent me to their IT dept. to try. I tried again with Priceline chat with no luck. So, I called Disney back and was told to call the Disney Wholesale dept. who should be able to do it. I just called them and they added the kids with no trouble and it all updated in the My Disney Experience page, as well. Just wanted to share my experience, I guess it all depends on who you happen to talk to.
I booked the same resort for a weekend in August, also $105, with Priceline Express. I've used Express deals in the past for Dolphin a couple times (May and June) and this was the first time I saw a Disney resort. Thanks to this (thank you travelb101!), I was able to get my child added via chat with a Disney agent. I did not get the hotel confirmation in my email from Priceline (I know Disney's system was down today for a bit, so that may have something to do with it) so I contacted them via chat a few hours after I had paid, and they gave me the confirmation I needed within minutes. I was able to link that to MDE no problem. I was able to add/confirm myself and add one person to the reservation - so if you only have two people, you should be good to go at this point. I then opened chat with Disney and told them right off that I had booked through a third party and knew I probably needed the Wholesale Department to add my child onto the reservation. They had me give the confirmation number, confirm I was me, and then confirm who I was adding to the reservation. It took a few minutes, but the agent seemed to know what was up and it was all done. I was then able to order Magic Bands immediately.
Also, fwiw, I have seen the prices drop. Dolphin and Swan were in the $122+ range a week ago and dropped to around $102 since then. I see Swan for $103 and Dolphin for $110 for August 10-12.